Reference

Your Data Use Before You Join

Privacy Policy at lidoslot tells you what data we collect when you open an account, verify payments through DANA, OVO, GoPay or QRIS, and move between slots, live…

DANA recordsOVO wallet dataGoPay receiptsQRIS confirmations
lidoslot Your Data Use Before You Join
CONTACT ROUTES

Reach Us About Your Data

Privacy requests need a clear path, not a generic inbox. Use live chat for fast identity checks, email when you need a written reply, or WhatsApp when you cannot access your account…

Live chat Our chat team is available 09:00–01:00 WIB for privacy questions linked to login access, wallet records or device alerts. We log your chat ID so the privacy team can trace the request.
Privacy email Send detailed requests to [email protected] from your registered email. Include your username, phone number and whether the issue involves DANA, OVO, GoPay, QRIS or account profile data.
WhatsApp help If you cannot open the account page, ask support through WhatsApp and request a privacy ticket. We will confirm your phone number before discussing wallet records, login history or correction requests.
ACCOUNT CARE

Privacy Controls Inside Your Account

Every privacy control starts from the account you use. In Profile, you can check your phone number, payment labels and recent access records.

Account data

We collect registration data such as username, phone number, email address and password status. These records let us confirm that requests about profile changes, login access and account recovery come from you.

Payment records

DANA, OVO, GoPay and QRIS activity leaves transaction references, timestamps and status messages. We keep these records to match wallet credits, investigate payment disputes and answer privacy requests about money movement.

Cookies

Cookies help us remember your session, language choice and security state after login. You can clear browser cookies, but we may ask you to verify your phone again on the next account access.

Device checks

We record device type, IP signals and browser data when you sign in or open wallet pages. If access changes sharply, we may add a verification step before showing account records.

Retention period

We keep account and payment records only as long as needed for service operation, dispute handling, security checks and legal duties. Data that no longer serves those purposes is removed or separated.

Change requests

You can ask us to correct profile details, update contact data or remove eligible records. Some payment and security logs may remain when we need them for dispute checks or lawful reasons.

Privacy Questions From Indonesia Accounts

These answers explain how our Privacy Policy works in daily account use. They focus on the data you give us, the records created by wallet activity, and the steps we take when you ask for access, correction or removal. For personal requests, contact us through chat, email or WhatsApp.

We collect your username, phone number, email address, password status and device signals. If you use DANA, OVO, GoPay or QRIS, we also store payment references needed to match wallet activity.

We keep payment references so your wallet balance can be checked against processor status messages. These records also help us answer disputes, confirm refunds where allowed, and detect account activity that looks unusual.

Yes. Contact live chat, WhatsApp or [email protected] with your username, registered phone number and the detail that needs correction. We verify the request before changing profile, contact or wallet-related records.

Cookies keep your session active, remember basic preferences and help us spot repeated login attempts. You can clear them in your browser, but some account pages may ask for phone verification again.

We share only the data needed to process or check payments through DANA, OVO, GoPay and QRIS. That can include transaction references, timestamps and status codes linked to your wallet activity.

Send a privacy request through email or live chat and tell us what data you want to see or remove. We review account status, payment history and legal duties before completing the request.

Yes. Access and eligibility depend on local law and are available only where local law permits. We may use location and device signals to support that check and protect account records.